SiteBuildIt Facebook Press Release, June 1st 2011
FB closes down SBI's Page P



SiteBuildIt Facebook Press Release, June 1st 2011 - FB closes down SBI's Page

In am incredible move FB has closed down Ken Evoy SBI's Page. Evoy has sent a message to over 16,000 FB members who support this page saying "Yes, it has literally removed our SiteSell Facebook page... no warning, no details, no recourse.

Just a notification that our page had been "removed." (My e-mail reply to them appears at the end of this post.)

All that energy... the contests, the creativity, the work. You had to see the passion and excitement of the admins who make SiteSell Facebook happen. And now? They are destroyed.

In a second, 16,000 fans disappear. SBIers and SiteSell Facebook fans are not meeting, interacting, doing all the good and wonderful things that have evolved since the months that we started. A piece of SiteSell has been amputated.

I am blogging about this here to start a public debate about this Facebook policy ("execution without trial"), and to ask for your support to reverse this action."

SiteBuildIt Facebook Press Release, June 1st 2011


Facebook has seen the light

Facebook finally did admit an error...

Facebook emailed this to the Solo Build It email address "Upon further review, it appears that your Page was removed in error. We have now restored this content. We regret any inconvenience this may have caused."

Even after the fact, we get a "no-info" e-mail. Of course an "error" was made. Why else would it have been down?

And skip the "we regret any inconvenience this may have caused" non-apology. Just say that you're sorry for the bother than you caused.

Before they restored our page...

They could have told us that they were investigating, could have done many things better.

When an error is made, fix it. Make it right for your client and move on.

And if you ever do make a mistake, do not say...

"We regret any inconvenience this may have caused."

Solo Build It Facebook Press Release